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BeautifulOnRaw.com is proud to offer a selection of distinctive beauty products and natural health/beauty books. We stand behind the quality of each one. If an item arrives damaged or appears defective in any way, simply return it and we will be happy to replace the item, exchange it, or refund your payment. Please see our Return Policy. If you have any problems with your order, please don't hesitate to email us or call as noted on our Contact page.
Except for the brushes and the E-books, all our products come with a 30-day money-back guarantee. (Facial Brushes and E-books are non-refundable). If for any reason you are not pleased with your purchase, then return it for a prompt refund of the purchase price (not including any shipping charges). Please see our Return Policy for dirrections.
CREDIT CARD SECURITY
A. Secure payments are made via PayPal and all major credit cards as well as E-checks.
B. In the event of unauthorized use of your credit card, you should notify your credit card provider in accordance with its reporting rules and procedures.
Visit our Contact page for up-to-date contact information.
1. Gift certificates can be redeemed at any time within one year from the date of purchase.
2. Gift certificates cannot be used to purchase gift certificates.
3. Gift certificates are not redeemable for cash and cannot be returned for a cash refund.
4. Any unused balance will be placed in the recipient's gift certificate account and may be used for a later purchase (but still within the one year of the date of purchase).
5. If your order exceeds the amount of your gift certificate, you may use other payment methods to pay the balance.
6. All refunds on merchandise purchased with gift certificates will be made to the recipient's gift certificate account in the form of a gift certificate credit.
7. Gift certificates cash value is 1/10 of one cent.
We are based in California so the currently applicable sales tax rate will be added for shipments to residents of California.
We attempt to save you money on shipping, so we compute shipping based upon the weight or volume (for flat rate shipping options), whichever is less.
Orders are typically shipped on the business day following order placement (business days are Monday thru Friday, excluding holidays) and arrive in 3-4 business days for shipments within the United States. All orders to the U.S. are shipped by Priority Mail (except for extremely light small orders such as an order for chewing gum or facial brush which will be shipped by First Class Mail), and international orders over 4 pounds are shipped by Global Priority Mail. Orders under 4 pounds are shipped by First Class mail to minimize your shipping cost. For U.S. orders: you should receive your items within 7 days. For international orders: you should receive your items within 14 days.
LOST OR STOLEN PACKAGES - Beautiful On Raw, Inc is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Beautiful On Raw, Inc will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
***SPECIAL NOTE REGARDING ORDERS TO CANADA***
Over the last several years, the Canadian postal service has been stopping packages for customs inspection which has resulted in delayed receipt of our products. The products have always arrived but in some cases the customs authority has held them for up to 15 additional days, meaning that it has taken up to 1 month from placing your order to receive it. Please be aware that this is a possibility!
Orders made to customers' addresses outside of the United States of America may also be charged Customs clearance, duties, and taxes (including VAT).
Those charges may be required by the delivery personnel, cash on delivery, when you receive your package. These charges, if required, will be billed to the customer by the Customs authorities of the respective country and are not connected to BeautifulOnRaw.com shipping and handling charges. In our experience, these charges rarely occur, but if the charge is assessed, it is the customer's responsibility to pay these charges.
BeautifulOnRaw.com website is not a substitute for the advice of a physician, dental professional, dietician, nutritionist, or other qualified nutritional, health, exercise or fitness professional. This website presents products, general information and discussions by third parties about nutrition, health, and suggestions on how to use the products. The website cannot and does not provide specific advice for your exact situation, and it cannot evaluate, determine or decide whether the website's products, services and information are appropriate for you. Because the website cannot evaluate, decide or determine which products, services and information are appropriate or best for your individual situation, you must use your own judgment, and, to the extent you believe appropriate, you must seek the assistance, counsel and advice of your physician, nutritionist, dietician and other health care professionals.
Information contained in BeautifulOnRaw.com is not a substitute for professional medical advice, health care services or a medical exam. Nothing accessed is or should be interpreted as a general or specific recommendation for a specific treatment plan, product, or course of action. Always seek the advice of your physician or other qualified health professional before starting any new regimen. Only your doctor or a qualified medical professional can provide you with advice or recommendations for an individual condition, ailment, treatment or problem.
Any claims and disputes arising out these Terms and Conditions and/or any transaction our website shall be governed by, interpreted and construed in accordance with the laws of the state of California, USA, without regard to any conflict of law principles. And any parties agree to submit to the exclusive jurisdiction of the courts of the state of California with any related action, claim, dispute or proceeding. Any claims and disputes arising out these Terms and Conditions and/or any transaction on our website shall be governed by, interpreted and construed in accordance with the laws of the state of California, USA, without regard to any conflict of law principles. And any parties agree to submit to the exclusive jurisdiction of the courts of the state of California, Sacramento County, with any related action, claim, dispute or proceeding.